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Total Payment Protection (TOPP) Policy
Cover:
In compliance with the UK Package Travel, Package Holidays
and Package Tours Regulations 1992 and the Civil Aviation
(Air Travel Organiser's Licensing) Regulations 1995 an insurance
policy has been arranged with Travel & General Insurance
Company plc to protect customers' prepayments paid in respect
of package holidays as defined by the Regulations. These
include:
- flight inclusive packages commencing & returning
to the UK
- the ground handling aspects of packages where the customer
is responsible for arranging travel to the destination
offered on this website and to cater, where necessary (and
subject to the terms of the insurance policy), for:
- a refund of such prepayments if customers have not yet
travelled
- making arrangements to enable the holiday to continue
if customers have already travelled or
- repatriation of customers to the UK
in the unlikely event of financial failure. Payments for
course only bookings are not protected under this policy. |
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WYSE Travel Federation
The World Youth Student & Educational (WYSE) Travel Confederation is a dynamic, professionally-managed non-for-profit organisation, representing the global community of youth travel, student travel and international education specialists. Confederation members cover a network of 5,000 locations in 118 countries. |
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ATOL 9314
Cactus is a member of ATOL (Air Travel Organisers'
Licensing), under the CAA (Civil Aviation Authority). ATOL
provides our clients with total financial protection for flights
and air holidays booked through us. Our registered ATOL number
is 9314. |
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ALTO
The Association of Language Travel Organisations is the world's
only global trade association for bonafide buyers and sellers
of language travel programmes. |
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Sussex Enterprise
Cactus Language is a member of the Sussex Enterprise, an organisation
that helps to promote business in the local area. For more
information take a look at their website |
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Cactus have teamed up with the Foreign & Commonwealth
Office 'Know Before You Go' campaign, which aims to increase
awareness about travel and encourage travellers to prepare
better before going overseas. It provides both generic
(Know Before You Go) and country-specific travel information,
with notices for over 200 countries based on the most
accurate and up-to-date information available. |
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The International Association of Language Centre was
founded in 1983 to accredit and represent private, independent language schools teaching the official language(s)
of their country.
The IALC Quality Scheme and
Code of Ethics ensure that all IALC schools provide high quality
language services.
IALC language schools are represented worldwide by professional study abroad agents. |
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